Medfinancial offices will be closed on Monday, May 27th, in observance of Memorial Day. You are still able to use the website for payments and inquires, and we will respond as soon as possible on Tuesday, May 28th. Thank you, and we wish you a wonderful holiday.

Experienced customer care representatives provide patient engagement and respect.

About Us

Medfinancial, LLC is an affiliate of Edfinancial Services, headquartered in Knoxville, TN. Medfinancial is a privately held third-party service provider with more than 20 years of experience in loan origination and repayment services. We currently manage more than $22 billion in loans for loan providers, nonprofit organizations and the U.S. Department of Education.

Our core strengths include:

  • Stable and experienced senior management team with an average tenure of 15 years each. We currently employ more than 392 people.
  • FISMA/NIST and HIPAA compliant, utilizing a well-conceived, effective, secure and scalable IT infrastructure.
  • Enhanced contact center technology allowing us to seamlessly integrate voice and Internet applications, as well as Virtual Observer Technology for quality assurance and training - We record 100 percent of calls for reference and accountability.