In honor and observance of Memorial Day, we will be closed on Monday, May 25. Fortunately, you will still be able to utilize our website and phone systems for payments and inquiries. We will resume normal operational hours on Tuesday, May 26, and promptly respond to all items.

Contact Us

If you are a patient participating in the WE CARE® Patient Payment Program, our compassionate and understanding Customer Care representatives are available to answer your questions and provide you with the support you need.

We are not a credit card company or a collection agency. Medfinancial understands what patients are going through when they need to fund medical necessities and emergencies.

Mail Payments

Medfinancial
DEPT # 888183
1 First Tennessee Bank
Knoxville, TN 37995-8183

Correspondence/ Documents

Medfinancial
P.O.Box 32489
Knoxville, TN 37930-2489

Call or Fax

855-PAY-MEDX
(855-729-6339)
Fax: 865-692-6368
298 North Seven Oaks Drive • Knoxville, Tennessee 37922 • 855.PAY.MEDX
©  Medfinancial, LLC, All rights reserved.